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EN Current language: English

Import troubleshooting

Common CSV import validation errors and how to fix them.

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Whole-file validation

SlotSmith validates every row in a CSV before creating anything. If any row fails, the entire file is rejected and nothing is created — there is no partial import to clean up.

Common errors

ErrorCauseFix
DUPLICATE_ZONE_NAMEA zone with that exact name already exists.Rename the row or the existing zone.
INVALID_COVERAGE_TYPEcoverage_type isn’t one of radius, postal_code, pickup.Check for typos or extra whitespace.
MISSING_COVERAGE_VALUEcoverage_value is blank for a non-pickup row.Every radius/postal_code row needs a value.
ROW_TOO_LONGMore than three columns detected.Check for stray commas inside a value; quote the field.

Still stuck?

If validation keeps failing on rows that look correct, re-download the template — older templates used a different column order.